Last updated: 25th July 2025
StreamEast App UK (“we”, “our”, or “us”) operates the streameastapp.co.uk website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Data Controller
For the purpose of UK data protection legislation, StreamEast App UK is the data controller of your personal information. If you have any questions about this Privacy Policy or our data practices, please contact us at contact.streameastapp@gmail.com.
2. Information We Collect
2.1 Personal Data
We may collect several different types of information for various purposes to provide and improve our Service to you:
- Usage Data: Information about how you access and use the Service, including your IP address, browser type, browser version, pages visited, time and date of visit, time spent on pages, and other diagnostic data.
- Device Information: Information about the device you use to access our Service, including device type, operating system, unique device identifiers, and mobile network information.
- Contact Information: If you contact us directly, we may receive additional information about you such as your email address and the contents of your message.
- Cookies and Tracking Data: We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
2.2 Information We Do Not Collect
We do not require users to create accounts or provide personal details such as names, addresses, or payment information to access our informational content.
3. Legal Basis for Processing
Under UK GDPR, we process your personal data based on the following lawful bases:
- Legitimate Interests: We process data to operate and improve our website, analyse usage patterns, and provide relevant content (Article 6(1)(f))
- Consent: Where you have given clear consent for us to process your personal data for specific purposes, such as marketing communications (Article 6(1)(a))
- Legal Obligation: Where we need to comply with legal obligations, such as tax or regulatory requirements (Article 6(1)(c))
4. How We Use Your Information
StreamEast App UK uses the collected data for various purposes:
- To provide and maintain our Service
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
- To detect, prevent and address technical issues
- To comply with legal obligations
- To protect the rights, property, or safety of our Service, users, or others
5. Cookies and Tracking Technologies
5.1 What Are Cookies
Cookies are small pieces of data stored on your device (computer or mobile device). We use cookies and similar tracking technologies to track activity on our Service and hold certain information.
5.2 Types of Cookies We Use
| Cookie Type | Purpose | Duration |
|---|---|---|
| Essential Cookies | Required for the website to function properly | Session/Persistent |
| Analytics Cookies | Help us understand how visitors interact with the website | Up to 2 years |
| Functional Cookies | Remember your preferences and settings | Up to 1 year |
| Advertising Cookies | Deliver relevant advertisements and track campaign performance | Up to 1 year |
5.3 Managing Cookies
You can control and/or delete cookies as you wish. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. However, if you do this, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
6. Third-Party Services
6.1 Analytics Services
We may use third-party service providers to monitor and analyse the use of our Service:
- Google Analytics: Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. For more information on Google’s privacy practices, please visit: https://policies.google.com/privacy
6.2 Advertising Services
We may use third-party advertising companies to serve advertisements when you visit our website. These companies may use information about your visits to this and other websites to provide relevant advertisements.
6.3 Social Media Plugins
Our website may include social media features and widgets. These features may collect your IP address and page you’re visiting on our site, and may set cookies to enable the feature to function properly.
7. Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer to outside parties your personal data except in the following circumstances:
- Service Providers: We may employ third-party companies to facilitate our Service, provide services on our behalf, or assist us in analysing how our Service is used
- Legal Requirements: We may disclose your personal data if required to do so by law or in response to valid requests by public authorities
- Business Transfers: If we are involved in a merger, acquisition or asset sale, your personal data may be transferred
- Protection of Rights: We may disclose your personal data to protect and defend our rights and property
8. International Data Transfers
Your information may be transferred to and maintained on computers located outside of your country where data protection laws may differ. If you are located outside the United Kingdom and choose to provide information to us, we transfer the data, including personal data, to the United Kingdom and process it there. When we transfer personal data outside the UK, we ensure appropriate safeguards are in place, such as:
- Adequacy decisions by the UK Government
- Standard Contractual Clauses
- Certification schemes
- Codes of conduct
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. Typical retention periods:
- Website Analytics Data: Up to 26 months
- Contact Communications: Up to 3 years
- Legal Compliance Data: As required by applicable law
- Marketing Data: Until you unsubscribe or withdraw consent
10. Your Data Protection Rights
Under UK GDPR, you have the following rights:
- Right of Access: You can request copies of your personal data
- Right to Rectification: You can request correction of inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data under certain circumstances
- Right to Restrict Processing: You can request restriction of processing under certain circumstances
- Right to Data Portability: You can request transfer of your data to another organisation
- Right to Object: You can object to processing based on legitimate interests or direct marketing
- Rights Related to Automated Decision Making: Including profiling
10.1 How to Exercise Your Rights
To exercise any of these rights, please contact us at contact.streameastapp@gmail.com. We will respond to your request within one month, though this may be extended in complex cases.
11. Children’s Privacy
Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from children under 13 without verification of parental consent, we take steps to remove that information from our servers.
12. Security of Data
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. We implement appropriate technical and organisational measures to protect your personal data, including:
- Encryption of data in transit using SSL/TLS
- Regular security assessments and updates
- Access controls and authentication
- Staff training on data protection
- Incident response procedures
13. Data Breach Notification
In the event of a data breach that is likely to result in a high risk to your rights and freedoms, we will notify you within 72 hours of becoming aware of the breach. We will also notify the Information Commissioner’s Office (ICO) as required by UK law.
14. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
15. Complaints
If you believe that we have not complied with this Privacy Policy or UK data protection laws, you have the right to make a complaint to the Information Commissioner’s Office (ICO):
- Website: https://ico.org.uk
- Phone: 0303 123 1113
- Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
However, we encourage you to contact us first at contact.streameastapp@gmail.com so we can try to resolve your concerns directly.
16. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Email: contact.streameastapp@gmail.com
- Website: streameastapp.co.uk
17. Definitions
For the purposes of this Privacy Policy:
- “Personal Data” means any information relating to an identified or identifiable natural person
- “Processing” means any operation performed on personal data, such as collection, recording, organisation, structuring, storage, adaptation, retrieval, consultation, use, disclosure, dissemination, or destruction
- “Data Controller” means the natural or legal person who determines the purposes and means of the processing of personal data
- “Data Subject” means the natural person whose personal data is being processed
This Privacy Policy is effective as of 1st January 2025 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.